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Mr Phonewords is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

Mr Phonewords is a leading provider of 1300, 1800 and 13 phonewords for Australian businesses.

FAQs

What is the difference between 13, 1800 and 1300 Phonewords?

The main differences between 13, 1800 and 1300 numbers relate directly to the cost to the caller, the cost to the business and the overall length of the phoneword.

13 prefix:
13 prefix allows your customers to call from a fixed line anywhere in Australia for the cost of a local call. 
13 prefix generally comprise of words up to 6 letters long however will allow up to 4 additional numbers.

1300 phonewords:
1300 prefix allows your customers to call from a fixed line anywhere in Australia for the cost of a local call. Hence, they are often referred to as “toll free” numbers.
1300 prefix generally comprise of words up to 10 letters long however will allow up to 4 additional numbers. 

1800 prefix:
1800 prefix allows your customers to call from a fixed line anywhere in Australia free of charge.  Hence, they are often referred to as “free call” numbers.
1800 prefix generally comprise of words up to 10 letters long however will allow up to 4 additional numbers. 

 

13 prefix

1300 prefix

1800 prefix

Cost to caller

Local call rate

Local call rate

Free of charge

Standard length of word (letters)

6

10

10

Extra letters

4

4

4

What is the breakdown of costs to my business and my customer?

For the customer:  
The chart below gives a rough overview of the costs to your customer to use a 13, 1300 or 1800 number.  Please note:  these prices are a guide only as exact charges may vary between different telephone providers.   

 

13 prefix

1300 prefix

1800 prefix

Cost to caller calling from:

 

 

 

Landline

Local call rate

Local call rate

Free of charge

Mobile *

Standard mobile rates apply

Standard mobile rates apply

Standard mobile rates apply

*The fees for mobiles vary between providers, but a typical fee (at July 2014) is approximately 20 cents per minute.

 

For the business owner:  

The business owner is responsible for paying for both the lease of the phoneword and a call fee. 

Call fee:

 

13 prefix

1300 prefix

1800 prefix

Cost to business owner:

 

 

 

Calling from a landline

Free for first 15 mins then pay per minute – based on call duration

Free for first 15 mins then pay per minute – based on call duration

Pay per minute – based on call duration

Calling from a mobile *

Free for first 15 mins then pay per minute – based on call duration

Free for first 15 mins then pay per minute – based on call duration

Pay per minute – based on call duration

 

lease fee:

The cost to lease a phoneword will vary according to the number, the geographical area (i.e national or regional service), your service provider and the duration of the lease. 
Costs can range from $100 (regional) to $3,000 (national) per month.

There are hundreds of examples of phonewords in everyday life. Just look around!  

For more information on how phonewords can help transform your business, simply call MR PHONEWORDS or CONTACT US  online.

 

13 COKE

 

13 BOB JANE

 

13 FAST

 

13 RAMS

 

13 AAMI

 

13 BANK

 

13 POST

 

13 FORD

 

1300 FOXTEL 1300 HARD ROCK 1300 BARBEQUES 13 RAMS

1300 FOXTEL

 

1300 HARD ROCK

 

1300 BARBEQUES

 

1300 TARGET

 

1300 PIZZA HUT 1300 JET SET 1300 HILTON 1300 SELECTV

1300 PIZZA HUT

 

1300 JET SET

 

1300 HILTON

 

1300 SELECTV

 

1800 OPORTO 1300 DOMINOS 1300 OFFICE 1300 SUBWAY

1800 OPORTO

 

1300 DOMINOS

 

1300 OFFICE

 

1300 SUBWAY

 

1300 ENERGY

 

1300 AUSSIE

 

1300 REGENT

 

1300 ROSES ONLY

 

1800 REVERSE

 

1800 TRAVEL

 

1800 CLUB MED

 

1800 GO HARVEY

 

1800 ABC KIDS

 

1800 STORAGE

 

1800 DOMAYNE

 

1800 LEGACY